Utilities Research Conference 2018

9:00 AM - 5:15 PM, 4 October 2018
Market Research Society (MRS) , Radisson Blu Edwardian London, United Kingdom

This one day specialist conference showcases innovative and holistic customer insight projects from across the water and energy industry.

Attend the Utilities Market Research Conference to hear how utilities companies are taking a rigorous approach to market research to drive quality of customer engagement, understand how to influence behaviour change, measure and improve customer satisfaction and feed customer insight into long-term business planning and development of new propositions.

Key contributions from:

Bristol Water, Energy Systems Catapult, Severn Trent, Anglian Water, uSwitch, South East Water, SSE, Plymouth Energy Community, The Consumer Council for Water, EA Technology, NWG, Energy UK

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